Refund and return policy
Returning your purchase
To let you enjoy our high quality products to the fullest, we deliver our products with clear instructions on how you can best store the tubers.
Not satisfied with one of our products?
If you find that the product has not arrived to your satisfaction, please contact our customer service.
Right of withdrawal
After you have received your order, you have a 14-day trial period in which you may return it. We would like to receive these items in unused condition and in their original packaging. To make use of this, please contact our customer service.
We only refund via bank transfer. We may wait with the refund until we have received the goods back, or until you can prove that the goods have been returned. The direct cost of returning the goods shall be borne by you.
You can reach customer service at email@example.com or 0252 419136.
We are available from Monday to Thursday from 9am to 4pm and Friday from 9am to 3pm.
Our return address:
Fred De Meulder B.V.
Pastoorslaan 30 a
2182 BX Hillegom